Shipping policy

D’ink and Print Shipping Policy

Effective Date: May 17, 2025

At D’ink and Print, every order is crafted with care and creativity. Whether you're purchasing handmade stationery, art prints, or DIY kits, we want to ensure your items arrive safely and on time. Please review our shipping policy below.

🎨Order Processing Times

  • Most handmade and made-to-order items ship within 3–5 business days.

  • Custom or bulk orders may take 7–10 business days, depending on the complexity and materials required.

  • Orders are processed Monday through Friday, excluding holidays.

We’ll email you with updates if your order requires extra time.

 

📦 Shipping Rates & Delivery

Shipping costs are calculated at checkout based on your location, order size, and selected delivery method.

Estimated Delivery Times:

Region Standard Shipping Express Shipping
U.S. Domestic 3–7 business days 1–3 business days
Canada 5–10 business days 2–5 business days
International 7–21 business days Varies by region

Note: Delivery times are estimates and may vary during busy seasons or due to postal delays

 

🌍 International Shipping

We’re happy to ship worldwide! Please be aware of the following:

  • Customs duties, taxes, and fees are the buyer’s responsibility.

  • Delivery may be delayed due to customs processing in your country.

  • Not all items can be shipped internationally (e.g., liquids, sharp tools).

 

 

📬 Tracking Your Order

You’ll receive an email with tracking info once your package ships. Please allow up to 48 hours for tracking updates to appear.

📮 Shipping Methods

We partner with trusted carriers, including:

  • USPS

Shipping method may vary depending on location and item size.

📦Packaging

We take pride in eco-friendly and secure packaging. Wherever possible, we use:

  • Recycled or biodegradable materials

  • Protective wrapping for fragile items

  • Reusable or gift-ready packaging for art and handmade goods

❗ Lost or Damaged Items

If your item is lost or arrives damaged:

  1. Contact us within 7 days of delivery.

  2. Include your order number and photos (if damaged).

  3. We’ll work with you to replace or refund your item.

We are not responsible for packages marked "Delivered" by the carrier, but we’ll do our best to help.

📞 Need Help?

If you have any questions about your order, please reach out:

📧 Email: support@dinkandprint.com
🕘 Hours: Monday–Friday, 9 AM – 5 PM (EST)